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Returns

Gumbies returns policy.

 

If you are unhappy with your purchase then you may return your order within 14 days of receipt. Whether it is for a refund or exchange.

It very important that your order number is clearly shown on your return. A example of our order numbers is: GB210000.

Please note that we will not cover the cost of the returns postage.

Please ensure you have adequately package your return. We will not be held liable for damage to us without suitable packaging. This includes footwear sent back in unwrapped shoe boxes. Please do not use staples to seal packages as we cannot be held responsible for damage caused by the customer. Ensure that your return is in the same condition in which it was received and is in a resalable condition.

Returns Address:

Gumbies [Returns]
Unit 10 Chancerygate Trade Centre
Holyrood Close
POOLE
Dorset
BH17 7AE
United Kingdom

If you need to discuss anything in regards to your order please call 0800 773 4305 or email customerservice@gumbies.co.uk. Lines are open Monday to Friday 9am to 5:30pm.

Download our returns form HERE


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